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Shopify, WooCommerce or a custom shop: which is right for you?

Shopify, WooCommerce or a custom shop? The three routes compared by catalogue size, team, integrations and running costs with a decision guide.

5 min read

By WebDrift RedaktionAuf Deutsch lesen

Three floating storefronts of different sizes on a dark cosmic backdrop, a small shopping cart icon in front, in blue and whiteWebsites & shops

Honestly, there is no best shop platform, only the one that fits your catalogue size, team and processes. Shopify suits you if you want to launch quickly and hand over the technical operation. WooCommerce fits if you already use WordPress and want to combine many extensions. A custom shop only pays off once standard platforms reach their limits, for example with deep integrations or special billing logic.

We compare the three routes by cost, maintenance, integrations and flexibility, and finish with a decision guide.

What is the difference between Shopify, WooCommerce and a custom shop?

Shopify is a SaaS platform (Software-as-a-Service): the provider hosts and maintains the technology. You manage products, orders and shipping in a dashboard. The price you pay: ongoing fees, transaction fees and dependence on the app offering.

WooCommerce is a free plugin for WordPress, a content management system you operate yourself. The software is free; costs arise from hosting, themes, extensions and above all maintenance. If you know the system, you stay flexible; otherwise you need a provider.

A custom shop is developed from scratch for you: shop logic, design and integrations tailored to your processes. That gives maximum freedom but costs the most, in development and for every later feature request.

CriterionShopifyWooCommerceCustom shop
Getting startedFast, managed in a dashboardModerate effort, needs WordPressHigher, individual development
Ongoing costsPlatform and app feesHosting, maintenance, licencesMaintenance, possibly an agency
FlexibilityWithin Shopify's offeringVery high via extensionsMaximum, but expensive
Maintenance (you)LowMedium to highMedium, depending on scope
Typical useStandard e-commerce, scalingWordPress users, many extensionsSpecial processes, integrations, high demands

What running costs should you plan for?

The biggest mistake: looking only at the entry price. The relevant line items:

  • Shopify: a monthly subscription depending on the plan, transaction fees outside Shopify Payments, and app and premium theme costs.
  • WooCommerce: hosting and domain (from €59 a month with us; shops priced by scope), extensions and regular updates, either in-house or through a maintenance contract such as our care package at €99 a month.
  • Custom shop: a higher development budget (we price shops individually), then maintenance and further development.

For context, see What does a website cost in 2026?. All WebDrift prices are final prices under § 19 UStG.

Which integrations do you need and which platform delivers them?

Be honest about which systems your shop really needs to talk to:

  • Inventory and accounting: all three routes can do this, via apps, extensions or interfaces. For complex merchandise management systems, a custom shop is often cleaner.
  • Special billing logic (subscriptions, tiered pricing, B2B groups): possible with apps and extensions; very specific rules reach their limits there, and custom development wins.
  • Multiple languages and markets: Shopify supports multiple languages and markets natively; WooCommerce needs extensions.
  • Your own portal or customer logic: if buyers manage their own data, approvals or orders in a portal, that argues for a custom shop.

Who maintains the shop and how much time does that take?

A shop is an ongoing operation, not a one-off project:

  • Shopify: you maintain content and offers yourself, the provider looks after the technology, the most relaxed route for teams without technical staff.
  • WooCommerce: updates, security upkeep and extension compatibility are down to you or a provider. Without a clear owner, a shop ages fast.
  • Custom shop: part of the maintenance stays with the developer or a maintenance contract. Plan for it, or every change becomes a small project.

Which route fits you?

  1. Manageable catalogue, standard processes, little tech in the team? → Shopify is the fastest and most comfortable route.
  2. You already use WordPress, combine many extensions and maintain the shop yourself (or have a fixed provider)? → WooCommerce is usually the most economical route.
  3. Complex integrations, own portal or billing logic, high speed or scaling demands? → A custom shop can pay off despite the higher budget.
  4. Unsure between two routes? → Check your integrations and maintenance capacity first, not the budget.
  • Catalogue size and growth estimated
  • Required integrations (inventory, accounting, B2B, portal) written down
  • Clear who maintains the shop and how much time that takes
  • Running costs (subscription, hosting, apps, maintenance) calculated for three years
  • Exit routes (data export, porting) checked

Conclusion

Shopify, WooCommerce and a custom shop are all legitimate routes. The right one depends on catalogue size, team, integrations and running costs. As a rule of thumb, start with the solution that covers today's processes and that you can still maintain with little effort tomorrow.

Unsure which route fits? Talk to us. We will check your requirements and give an honest recommendation, even if it does not point to us.

Sources

#Shopify#WooCommerce#online shop#e-commerce#custom shop#comparison

FREQUENTLY ASKED QUESTIONS

Answered briefly.

01What is the biggest difference between Shopify and WooCommerce?
Shopify is a finished SaaS platform: the provider hosts and maintains the technology, and you pay ongoing fees. WooCommerce is a free plugin for WordPress that you host and maintain yourself, more control, with costs shifting to hosting, extensions and upkeep.
02Is a custom shop worth it for a small business?
Usually not at the start. A custom shop pays off when you need special processes, deep integrations, or very high demands on speed and scale. For standard requirements, Shopify or WooCommerce are usually the more economical route.
03What are the running costs of a Shopify shop?
Shopify charges a monthly subscription that depends on the plan, plus transaction fees if you do not use Shopify Payments, and often app and premium theme costs. Current prices are on Shopify's pricing page. With WooCommerce you instead pay for hosting, maintenance and possibly agency support.
04Can I switch from Shopify to WooCommerce later?
Yes. Products, customers and order history can be exported. Design, app logic and some workflows have to be rebuilt. If you might switch later, plan clean data exports from day one.

ABOUT THE EDITORS

WebDrift Redaktion

WebDrift Redaktion is the team behind WebDrift in Dresden for development, design, AI automation and visibility. We write about what we build every day for small and mid-sized businesses: honest, practical and without invented numbers.