Digitise your business processes without adding yet another tool.
What does “digitising business processes” actually mean?
Customer data, enquiries, appointments, quotes and invoices stop living in spreadsheets, inboxes and sticky notes and move into one system with clear steps. Everyone on the team sees the same status, repetitive tasks run automatically and you can always see where something is stuck.
Before
Customer data in three Excel files
Enquiries get lost in the inbox
Bookings by phone, WhatsApp and paper
Invoices typed up by hand
After
One customer record with full history
Every enquiry lands in the pipeline
Online booking with calendar sync
Invoices sent to accounting in one click
Concept sample
Today: spread across 6 places
customers_final_v3.xlsxCONTACTHofmann GmbH · customer record
Re: Fwd: Fwd: Quote?QUOTEQuote #1042 sent
Post-it: call back Ms Kaya!TASKCall back today 2 pm · assigned
WhatsApp: tomorrow at 10?MEETINGThu 10:00 · in the calendar
invoices_2026 (2).xlsxINVOICER-2231 → sent to accounting
Mail: Where is my order?PORTALCustomer sees status in portal
Note: check stock!!STOCK12 units left · reorder
Revenue? → ask the bossREPORTRevenue live on the dashboard
02 / MODULES
The business systems we build for you
Each module works on its own, together they become an operating layer. We start with the bottleneck that costs you the most time today and build from there.
01 / 06 · CRM
CRM & sales pipeline
Custom CRM software that follows your sales process, not the other way round. Contacts, deals, tasks and follow-ups in one place.
Pipeline with your own stages
Customer record with email history
Follow-ups & tasks
Quotes from templates
03 / CONCEPT SAMPLE
What your system feels like day to day.
Two views from a fictional system for “Nordlicht Solar”. Drag cards through the pipeline or switch to the dashboard: all names and numbers are made up.
Sample views from CRM, CMS, booking, reporting and customer portal: every screen is designed around your processes and your brand.
app.your-company.com/crm/pipelineConcept design
SalesPipeline
BoardListAll teamsDeal
Open pipeline€0
Weighted€0
Won · Sep€0
Win rate0 %
New3€20,900
Hofmann GmbH
Website + CRM
LHToday€12,400
Café Lindner
Online booking
TBTomorrow€3,900
Bäckerei Lind
Branch website
AKMon€4,600
Qualified2€15,100
Vogel Architekten
Customer portal
AKThu€8,900
Praxis Dr. Albers
Scheduling system
LHFri€6,200
Proposal2€23,900
Elbtal Logistik
Dashboard & API
TBToday€18,500
Studio Nord
CMS relaunch
AKin 2 d€5,400
Won2€26,800
Meyer & Söhne
Inventory & ERP
LH12 Sep€24,000
Autohaus Kern
Maintenance plan
TB3 Sep€2,800
01/ 05
CRM
CRM pipeline
Deals, follow-ups and revenue forecast at a glance.
05 / INTEGRATIONS
Connected to the tools you already use.
A business system doesn't have to replace everything: it connects. Through open interfaces (REST APIs, webhooks) your CRM, calendar, accounting and shop talk to each other.
Brand names belong to their owners. Which integration is possible in your case is checked during the analysis, based on each tool's interface. DATEV is usually connected via an export for your tax advisor.
06 / SECURITY & GDPR
Built securely. Hosted in the EU.
Business data is sensitive. That's why data protection and access rights are part of the plan from day one, not an afterthought just before go-live.
Roles & permissionsConcept sample
Pick a role:
Roles & permissions
Admin
Sales
Accounting
Customer
View contacts & deals
allowed
allowed
allowed
not allowed
Create quotes
allowed
allowed
not allowed
not allowed
Export invoices
allowed
not allowed
allowed
not allowed
Own documents & status
allowed
allowed
allowed
allowed
Manage users & roles
allowed
not allowed
not allowed
not allowed
01
Hosted in the EU
Servers in EU data centres, in Germany if you prefer.
02
GDPR from the start
DPA, deletion periods and data requests in one click, planned in.
03
Roles & permissions
Everyone sees only what they need for their work.
04
Every change logged
Audit log: who changed what and when, fully traceable.
05
Encrypted & backed up
TLS, daily encrypted backups and a tested restore.
06
Secure sign-in
Two-factor sign-in and single sign-on with Microsoft or Google.
07 / CUSTOM OR OFF-THE-SHELF?
When custom software pays off and when it doesn't.
Is custom CRM software worth it for small and mid-sized businesses?
Often, yes, when your process is specific, several tools need to work together or per-user licence costs grow with your team. If an off-the-shelf CRM fits your process without workarounds, we'll tell you honestly and set it up properly.
—
Off-the-shelf software
Custom system
Processes
You adapt to the software
The software follows your process
Cost
Monthly licence per user
One-off build plus operation
Integrations
Whatever the vendor offers
Exactly the interfaces you need
Data
With the vendor, location varies
In your database, hosted in the EU
Start
Usable immediately
First version within a few weeks
Our approach: where a proven tool is enough, we use it. We build custom where it gives you a real advantage.
08 / INVESTMENT
Clear prices. Fixed price after the analysis.
Every project starts with a free analysis of your processes. You then receive a fixed-price quote with a clearly defined scope, no surprises.
System Start
One module that takes the load off.
€3,900one-off
One module, e.g. booking system, lean CRM or customer portal
EU hosting, security updates, daily backups, monitoring and a dedicated contact. Further development as needed.
Payment: 50% on order, 50% on acceptance or instalments by arrangement.
All prices are final prices. As a small business under § 19 UStG (German VAT Act), we do not charge VAT.
09 / PROCESS
From the first conversation to a running system.
01
Analysis
We look at your processes, tools and data and find the biggest bottleneck.
FREE
02
Concept & prototype
Click through your system before it's built, screens, roles, data flow. Then: a fixed price.
FIXED PRICE
03
Build in sprints
A testable version every two weeks. Your feedback goes straight in.
EVERY 2 WEEKS
04
Migration & training
We move your data from Excel and legacy tools and train your team in the new system.
GO-LIVE
05
Operate & extend
Hosting, updates and new modules as your business grows.
ONGOING
CLIENT VOICES
One system instead of ten tools — in everyday words.
Teams that moved their spreadsheets, calendars and quotes into their own CRM.
−12 hadmin per week
“Quotes, orders and invoices now run in one system. Nobody hunts through five spreadsheets for the latest version anymore.”
LOHead of operationsLogistics company · Leipzig
71%bookings made online
“The booking system took the pressure off our phones. Patients book online and the team sees everything in one calendar.”
ZCPractice managerDental clinic · Chemnitz
−48%support emails
“Our customer portal ended the email flood. Clients see status, documents and invoices themselves.”
IBManaging directorEngineering firm · Dresden
10 / FAQ
Frequently asked questions about custom business systems
A focused module such as a booking system or a lean CRM costs €3,900 with WebDrift, a business system with CRM, dashboard and accounting integration €8,900, larger platforms from €18,000. All prices are final (no VAT, § 19 UStG); after the free analysis you receive a fixed price.
A single module is often live within 4 to 6 weeks, a business system within about 2 to 3 months. Because we work in sprints, you usually use the first parts earlier. You get the concrete timeline with the quote.
Yes. We clean up and migrate contacts, deals, products and history from Excel, CSV or existing systems via export or API. Before go-live you review the migrated data together with us.
Lexware Office and sevDesk offer APIs we can use to sync customers, invoices and payment status. For DATEV we usually generate an export your tax advisor can import. The exact integration is clarified during the analysis.
On servers in the EU, in Germany if you prefer. We sign a data processing agreement, plan roles, deletion periods and backups, and document the data flows for your records of processing activities.
We use widely adopted open-source technology such as PostgreSQL, Node.js and Next.js and document your system. Your data can be exported at any time. Usage and ownership rights to the code are set out transparently in the quote.
Yes: that's what our approach is built for. We start with the module that solves your biggest bottleneck and add a customer portal, dashboard or automations when you're ready.
The first 30 days of support are included. After that we can take care of hosting, updates, backups and monitoring for €149 per month and keep developing the system with you.
Usually 50% on order and 50% on acceptance. Larger projects are billed by milestones; instalments are possible by arrangement. The first consultation is free and non-binding.
QUICK CONTACT
Tell us briefly what you need.
We reply within 24 hours — with an honest assessment and a clear next step.